Shipping policy
Shipping Policy
Last updated: February 16, 2026
At TANAMANTA, we are committed to delivering your AYUSH-certified Ayurvedic medicines safely and promptly. Please review our shipping policy below.
Shipping Coverage
We currently ship to all locations across India. We do not offer international shipping at this time.
Processing Time
Orders are processed within 1-2 business days (Monday - Saturday, excluding public holidays). Orders placed on Sundays or public holidays will be processed on the next business day.
- Order confirmation will be sent to your email immediately after purchase
- Shipping confirmation with tracking details will be sent once your order is dispatched
- All orders are carefully packaged to ensure product safety during transit
Delivery Time
Estimated delivery times from the date of dispatch:
📦 Metro Cities: 3-5 business days
📦 Tier 2 Cities: 5-7 business days
📦 Remote Areas: 7-10 business days
Note: Delivery times are estimates and may vary due to courier delays, weather conditions, or other unforeseen circumstances.
Shipping Charges
🎉 Free Shipping on Orders Above ₹999
Enjoy free delivery across India when your order value is ₹999 or more!
For orders below ₹999:
- Standard shipping charges: ₹50-100 (depending on location and weight)
- Exact shipping cost will be calculated at checkout based on your delivery address
Order Tracking
Once your order is shipped, you will receive:
- Shipping confirmation email with tracking number
- SMS updates on your registered mobile number
- Real-time tracking link to monitor your delivery status
You can also track your order by logging into your account on our website.
Packaging & Handling
We take special care in packaging your Ayurvedic medicines:
- Secure Packaging: All products are packed in tamper-proof, sealed packaging
- Temperature Control: Products requiring special storage are packed with appropriate materials
- Discreet Delivery: Your privacy is important to us - packages are unmarked and discreet
- Quality Assurance: Each package is inspected before dispatch to ensure product integrity
Delivery Attempts
Our courier partners will make up to 3 delivery attempts. If delivery is unsuccessful after 3 attempts, the package will be returned to us. Please ensure:
- Your shipping address is complete and accurate
- Someone is available to receive the package
- Your contact number is correct and reachable
Undelivered or Returned Orders
If your order is returned to us due to:
- Incorrect or incomplete address
- Refusal to accept delivery
- Customer unavailability after multiple attempts
We will contact you to arrange re-shipment. Re-shipping charges may apply.
Damaged or Lost Shipments
Damaged Package: If you receive a damaged package, please:
- Do not accept the delivery if the package appears tampered or severely damaged
- If already accepted, take photos immediately and contact us within 48 hours
- We will arrange for a replacement or refund as per our Return Policy
Lost Package: If your tracking shows delivered but you haven't received it:
- Check with neighbours or building security
- Contact us within 48 hours with your order details
- We will investigate with the courier and resolve the issue
Special Delivery Instructions
You can add special delivery instructions during checkout, such as:
- Preferred delivery time
- Gate code or building access information
- Alternative contact person
Note: We cannot guarantee specific delivery times, but we will do our best to accommodate your requests.
Contact Us
For any shipping-related queries, please contact us:
Email: infotanamanta@gmail.com
Phone: 7396894895
Business Hours: Monday - Saturday, 9:00 AM - 6:00 PM IST
📦 Important Reminder
Please inspect your package upon delivery. If you notice any damage or tampering, refuse the delivery and contact us immediately. Once accepted, we cannot guarantee replacements for damaged products unless reported within 48 hours with photographic evidence.
By placing an order with TANAMANTA, you acknowledge and agree to this Shipping Policy.